‘BBB Certificate of Customer Service Excellence’ Awarded to Big City Moving Company

2014 Better Business Bureau Award for Customer Service Excellence goes to Big City Moving Company!

2014 Better Business Bureau Award for Customer Service Excellence goes to Big City Moving Company!

We are pleased to present the Better Business Bureau Certificate of Customer Satisfaction Excellence! Through our hard work and dedication to our customers, we have once again secured the award for 2014. Our commitment to customer service has been a huge contributor to our outstanding A+ Rating with the BBB.

Big City Moving Company has always put the customer first. Upholding a good relationship and building a strong reputation with our customer has been a cornerstone of our business plan since we began as a business in 2002. One of our primary sources of new business has always been through word-of-mouth, and maintaining an excellent connection with our customers is the only way that we can keep that going.

We are very proud to have this token of our achievement, and honored to share it with our customers who have helped us achieve this goal. We will continue to provide the best service at affordable rates in 2015 and beyond. All of our customers have helped us to get to this point, and we look forward to continuing to offer you reliable moving services, as well as snow removal and other general labor needs. Our business is stronger than ever right now, and we plan on using our strength to provide an even greater customer experience.

BBB Accredited Movers For Six Years (and Counting)

BBB Accredited Movers For Six Years

Big City Moving Company is celebrating six years of accreditation with the Better Business Bureau this week! Through our steadfast commitment to customer service and providing a great product, we have maintained and excellent rapport with the BBB and with our clients. In fact, Big City Moving remains one of the few A+ Rated Movers in the Boston area.

Why Does It Matter? 

To us, being BBB Accredited movers means that we are committed to our customer. We will do everything within our power to provide the best product to our clients. If any issues do arise, we act fast to find a resolution to keep our customers happy. Having the seal of the BBB to back us is a reminder that our reputation is in you (our clients) hands. We believe that we can and will provide the best service possible.

Although we have been in business longer than six years, we feel like this is a huge milestone for our company. As a younger company, there can be a sharp learning curve. Some mistakes needed to happen in order to better ourselves and figure out what it takes to provide the best service. We got accredited to show that we are a “Better Business” and that we have excellent business practices. We aren’t afraid for people to look in at our company and learn more about us, because we believe that people will be very happy with what they learn about us.

What Does It Mean For You? 

Discount time! Just because we are so excited about our six years with the Better Business Bureau – we will take $6 off of the rates for all of our services! Just mention code BBB-6 to apply the discount to your move!