Big City Moving is experienced in virtually all aspects of packing and moving. You can be confident that everything will be handled with the utmost care. Our trained staff will carefully and skillfully handle all of your belongings as if they were their own. However, we are human and mistakes do happen occasionally. In the event that something is damaged, Big City Moving Co. has a maximum liability under State Law for loss or damage to your property of $0.60 per pound, per article, up to a maximum of $2,000.00. Items not covered include antiques, original artwork, plants, collections of coins/stamps, etc. Items packed by you are not covered for damage unless there is physical damage to the box. There is no additional cost for this option. You may increase this liability for loss or damage by purchasing additional insurance coverage.

Although we do offer basic protection, many seek to have a higher level of coverage. Due to our stellar safety record we have been able to build and maintain an excellent relationship with our insurance provider, Baker International Insurance Company, One of the most respected names in movers’ insurance in the moving industry since 1981, Baker provides comprehensive household goods insurance to meet the needs of corporate transferees and private individuals moving within the U.S. or overseas while concurrently providing “in-house” world class claims service. Baker not only has a great reputation for providing great coverage and timely claims service, they only work with verified movers with a clean history. You simply need to provide them with our Carrier ID #, 17073, and the estimated shipment weight which we can help you to determine.

Valuation vs. Insurance?

Although the majority of moving companies offer additional protection options through what they call “valuation”, Big City Moving Co. does not subscribe to this practice. We consider this coverage based on “valuation” to be an overpriced scam more often than not. The most important feature to know about valuation is: VALUATION IS NOT INSURANCE. Valuation offered by van line carriers is carrier contractual liability based on the weight of your household goods, and established by either the Department of Transportation (DOT) or a State agency/organization. Big City Moving is not an insurance company; this is why we do not sell coverage based on valuation. Instead, we leave it to the professionals, Baker International Insurance Company.

Below are options offered by most van line carriers:

1. $0.60 per pound per article – Limited contractual liability based on a DOT or State tariff requirement. This limits the moving company from paying out the actual value of an article, in the event of loss or damage. It allows them to pay a minimal amount on damage or catastrophic loss based entirely on the weight of the item itself.

2. Replacement Cost Protection – A higher level of protection available for an additional charge. The van line or forwarder will require the purchase of a minimum amount for this protection, based on the weight of the household goods shipment.

Disadvantages of Valuation

Regardless of the valuation plan you choose, loss or damage to your goods will only be paid if the carrier is liable. ?• It does not cover any loss or damage due to Acts of God, high winds, earthquakes, tornadoes, hurricanes, riots, strikes, civil commotion, etc. (refer to the Bill of Lading for greater details on standard valuation exclusions). ?• The van line or forwarder that damaged your household goods settles its own claims. ?• The claim adjustment process is not standardized. ?• Replacement Cost Valuation (which amounts to a simple increase in basic liability) typically costs more than insurance. ?• Replacement Cost Valuation will not provide adequate financial protection against serious loss or damage. It was designed to remedy small routine claims. RCV may leave you inadequately protected.

Advantages of Insurance

A Certificate of Insurance is issued to each customer specifying the terms and conditions of the “All Risk” Insurance policy, which provides comprehensive protection for household goods against loss or damage. The policy includes Replacement Cost Coverage with several deductible options to reduce your cost. ?• A Certified Property and Casualty claim adjuster processes each claim in the same manner, regardless of van line or forwarder you selected. ?• Claims are settled directly by claim adjusters, not employees of the van line or the forwarder. ?• Insurance covers damage or loss from causes such as Acts of God, hurricanes, high winds, tornadoes, and earthquakes, riots, strikes, civil commotion, fire, theft, etc. ?• Shippers receive a “Certificate of Insurance” outlining all provisions, stipulations and exclusions. ?• Insurance is usually less expensive, even with these added benefits. ?• If your household goods go into storage, insurance includes, at no additional cost, coverage for a period of time, usually up to 90 days. If your storage period exceeds 90 days it is possible to obtain extension coverage, at a nominal cost